Thursday, August 6, 2009
Firing People #tls09
Candor and feedback so critical when there's a problem with a staff member. Always, the truth is the kindest policy. Retrain, reposition, then only retire. Retrain - maybe the don't have the right skill set for that job. Reposition - maybe their skill set is best used on another area. Then, if all options have been explored, only the consider retiring. Regular performance reviews are another critical step. You have to give people feedback about how they are working on the job. Give them the opportunity to either change or move on. Conflic avoidence is very common in organizations. No one wants to be the bad guy. But a true leader will stand up and do what needs to be done. Not removing bad people demotivates your good achievers. It communicates the message that good performance is not rewarded. Of course, clear communication of the process is important to be kind to people if something has to happen. Also, having relationships with your employees is necessary. Don't let the first time you talk to someone to be when you are firing them!! Sent from my iPhone
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